Feature Requests
Complete

Reconnect to the wifi by itself

I wish the heaters can reconnect to the wifi automatically. It's annoying that I need to drive 100miles to push a button to reconnect the heaters when my modem says they are connected.

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lizhihui·about 2 months ago

changed status toComplete

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lizhihui·3 months ago

Please reconnect and configure your device with the app again. We have optimized and fixed the connection.

changed status toIn Progress

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Steven Kimberly·6 months ago

Must the all I have to do is hit the power button or unplugged them. I took a couple of screenshots of right now. I've tried rebooting the modem, I check the heaters daily because of the weather and try to keep my trailer warm.

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lizhihui·6 months ago

Thanks for your feedback!

The heaters are designed to automatically reconnect to the configured Wi-Fi network if the connection drops, so normally no manual action should be required.

Could you share a bit more detail about what happened in your case? For example, did the router/modem restart, or how long the heaters were offline before you checked them. This will help us understand why the heaters didn’t reconnect as expected.

changed status toUnder Review

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Steven Kimberly·6 months ago

I check them everyday and they have yet reconnected since last Thursday. They were disconnected Tuesday last then I lost power for awhile, they reconnected when the power came back on then lost connection the next day and never reconnected yet

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Steven Kimberly·6 months ago

I had to unplug one to reset

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