disastro aggiornamento app
dopo l’aggiornamento dell’app di qualche giorno fa non posso più connettermi, bluetooth non va non si può resettare wi-fi e il mio umidificatore può funzionare solo manualmente
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Still having this issue. Has anyone found a solution to this problem?
I’m having the same issue. My app froze and wasn’t showing updated humidity info so I forgot the device and now it won’t pair again. Tried on different devices and locations in my home but it did not work. Very frustrated.
Same here, I have been trying for the last few days and it’s not pairing.
Has anyone been able to add their thermostat yet.
Same here , can't figure out how can I reconnect
Same here!
Hello, to ensure your device can properly receive messages, please put your device back into network configuration (pairing) mode. This is necessary because when the device reconnects, it will be able to receive the messages we send to process it.
Once your device is in pairing mode, kindly reply to this message so we can proceed with handling your device.
Thank you!
Harper I believe I am having the same issue. My device will not connect. I’ve tried to reconnect, but it keeps saying restart the device.
Hello, to ensure your device can properly receive messages, please put your device back into network configuration (pairing) mode. This is necessary because when the device reconnects, it will be able to receive the messages we send to process it.
Once your device is in pairing mode, kindly reply to this message so we can proceed with handling your device.
Thank you!
Harper. Das funktioniert ja gerade nicht mehr
Sorry for the inconvenience!
We’ve identified and fixed the issue. Please try reconnecting the device to your WiFi network in the app — this should resolve the problem and allow the setup to complete successfully.
If it still doesn’t work, please let us know and we’ll help you further.